Data Deletion Policy
Last updated: 26 August 2026
This policy explains how to delete your ClearaScan data. It sits alongside our Privacy Policy.
You can delete your entire account at any time from Settings, in the app and in the desktop version at app.clearascan.com. Scroll to the bottom of the Settings page to find Export and Delete.
Deleting your account removes your profile, allergen lists, scans, reactions, trusted products, Care Profiles and support tickets from our systems within 30 days.
Anonymised, aggregated analytics data we have already recorded may remain, because it does not identify you. We may also retain limited data where we are legally required to do so.
You can delete any individual Care Profile at any time, which removes all of that profile's data within 30 days. If a profile was shared, everyone it was shared with loses access immediately.
If you would rather we action it for you, email contact@clearascan.com and we will delete your account and data. We respond within one month.
Data deletion requests: contact@clearascan.com